Please read these terms and conditions carefully before ordering any products from our site. You should print a copy of these terms and conditions for future reference. If you do not accept these terms and conditions, please do not use this website.
INFORMATION ABOUT US
www.goguyclothing.com and www.goguyclothing.co.uk is a website operated sole by GoGuy Ltd. The company is registered and based in England under the company number 0542103. Our email address is [email protected]
We accept orders from individuals worldwide, if you have any problems please contact us by email.
By placing an order through our website, you are complying to our terms and conditions in which you are legally capable of entering into binding contracts.
HOW THE CONTRACT IS FORMED BETWEEN YOU AND GOGUY
After placing an order, you will receive an e-mail from us acknowledging that we have received your order.Please note that all items are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the “Dispatch Confirmation”). Once you have received the dispatch confirmation, the contract has being agreed by both yourself and GoGuy.
If you make a mistake with your order, you may be able to correct any mistakes made by email to [email protected] prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the product(s) to us in accordance with our Returns Policy.
We are entitled to refuse any order made by you for any reason.
When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
If you are contracting as a consumer, you may cancel a contract at any time within seven days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our Returns Policy.
AVAILABILITY AND DELIVERY
Most of our items are individually handmade from receiving your customer order. Therefore we aim to ship all our items in 3-5 working days to the UK and 7-10 working days internationally, This may be subject to change due to high demand.
PRICE AND PAYMENT
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.
Prices are subject to change without notice but changes will not affect orders which we have already accepted.
Payment for all products must be by credit / debit card or Via Paypal.
OUR RETURNS POLICY
We accept exchanges for the same item in different size’s within 14 days of you receiving your parcel. Please fill out the form you receive in your parcel and post back to
We accept refunds for items unworn within 14 days of you receiving your parcel. All items must be in the original packaging with the tags attached & unworn without any damages or marks. Please fill out the form from inside your parcel and return to:
All returns and refunds are the customers responsibility. All items sent back must be sent via Royal Mail First class signed for to cover the loss of any missing parcels. Goguy does not pay for postage for any returns or refunds.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
If we do not deliver or if the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to; correctly send out the additional goods, replace the incorrect item, repair any damaged goods, refund to you the amount paid for the product(s) in question.
Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which we are not permitted to exclude or limit as a matter of law.
Nothing in this contract shall exclude or limit your statutory rights.
INTELLECTUAL PROPERTY RIGHTS
All and any Intellectual Property Rights in connection with the products shall be owned by us absolutely.
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities or for any other reason in our sole discretion which we may decide.
LAW AND JURISDICTION
These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.